Define Tracking

To access the tracking definition wizard for a given mail job from the open job details pane, select the Summary tab and click on the Edit link in the Tracking section. If you are already on the workflow page of the mail job, simply click on the Define Tracking section.

The Tracking Definition wizard defines if and how the messages sent with an email job is tracked by LISTSERV Maestro.

The wizard has five pages: Tracking Selection, Click Tracking, Type, Type Details, and Summary

The top row of the wizard displays links to these five pages. The page that is currently open is highlighted. Depending on the choices made on some of the wizard pages, other pages may become disabled or may be shown in different versions. If a wizard page is disabled, then it means that the page is not necessary with the current choices and can safely be ignored.

Click Tracking Page: Select Tracked Links and Define Aliases

Defines which links in the message shall be tracked (and additional details, i.e. their tracking aliases and the labels for reporting) and which links shall not be tracked. This wizard page is only available if the tracking selection option "Full Tracking, User-Defined Links" was selected.

Links in Content: This option is available if there is at least one trackable link in the content. It allows you to define which links shall be tracked, and how:

To specify the links to track, click the [Define Tracked Links] button, or click on Track All Links to register all of the links that are found in the message for tracking (the links are then registered without a "link alias" - see here for details).

A list of all currently tracked links is shown on this wizard page. Click on each URL to actually go to the link target. Use the Remove link associated with each link to remove this link from the list of tracked links. Click the Remove All link to remove all links from the list.

For each of the tracked link, define the link alias by filling out the input field associated with each link. (The link texts are extracted from the links in the message - see here for details.)
Links in Drop-Ins: This option is available if drop-ins are enabled in the content definition and if the content contains at least one user-defined (non-system) drop-in. It allows you to track any trackable links that may appear in the content of the drop-ins. If you select No, then the links appearing in drop-ins are not tracked. If you select Yes, then all trackable links that appear in the content of any of the user-defined drop-ins are tracked. In this case, you also have the option to define whether or not a link alias is assigned to these links. If you choose to assign an alias, then you have two choices. You can use a user-defined alias that you enter manually. This alias is then used for all links from all drop-ins (i.e. all these links get the same alias). Or, you can use an automatic alias, where the name of the drop-in is automatically used as the alias (i.e. all links in the same drop-in get the same alias, while links from a different drop-in get a different alias).

If both Links in Content and Links in Drop-Ins are available for the job, then the two types are shown as two tabs on the Click Tracking page of the wizard. If only one of the types is available, then this type is the only type shown on the page.