Dr. Courtsal is a Phi Beta Kappa graduate of Oberlin College with a degree in Biology. He went on to receive his medical degree from the University of Rochester School of Medicine and Dentistry in 1989. He completed his residency in the Primary Care Program (Internal Medicine) at the University of Rochester in 1992 and went on to be an Internal Medicine Fellow and Chief Resident of The Residency Program at St. Mary's Hospital in Rochester, NY. He has been a member of the Olsan Medical Group since 1993.

Dr. Courtsal is currently board certified in Internal Medicine and became a Fellow of the American College of Physicians in 2004. Since 1988, he has been an active member of the teaching staff of the University of Rochester and currently serves as an Associate Professor of Clinical Medicine.

His professional memberships include the American College of Physicians, the Monroe County Medical Society and Physicians for Social Responsibility. His civic activities include leadership positions in the Newport Yacht Club and the First Universalist Church of Rochester.

Faculty Appointments

Professor of Clinical Medicine (Part-Time) - Department of Medicine, Primary Care Physicians (SMD)

Credentials

Residency & Fellowship

Residency, Internal Medicine, University of Rochester Medical Center. 1990 - 1992

Internship, Internal Medicine, University of Rochester Medical Center. 1989 - 1990

Education

MD | University of Rochester School of Medicine/Dentistry. 1989

Awards

Phi Beta Kappa - Oberlin College 1989

Ratings & Comments

At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

During this visit, did this provider spend enough time with you?

5.0

During this visit, did this provider show respect for what you had to say?

5.0

During this visit, did this provider give you easy to understand information about these health questions or concerns?

5.0

During this visit, did this provider listen carefully to you?

5.0

During this visit, did this provider explain things in a way that was easy to understand?

5.0

Patient Comments

5.0

Dr Courtsal is the best!

Feb 28, 2024

5.0

I always feel that I am part of the team, not just the patient being told what to do.

Feb 19, 2024

5.0

MyChart makes it very easy to communicate and Dr. Courtsal is very diligent in answering.

Feb 19, 2024

5.0

Dr. Charles Courtsal and his entire staff have been terrific!

Feb 19, 2024

Dr. Courtsal is by far the best doctor I've ever had. I'm grateful he's my doctor.

Feb 17, 2024

5.0

Dr. Courtsal is very attentive and takes everything you say into consideration to create the best possible care plan for you. I have been happily seeing Dr. Courtsal for 25 years and will continue to until he is no longer seeing patients.

Feb 11, 2024

5.0

[...] I've never had a complaint about this office.

Feb 11, 2024

5.0

Dr. Courtsal is wonderful.

Feb 06, 2024

5.0

We work as a team on my health issues and resolutions

Feb 02, 2024

5.0

Kind considerate always.

Jan 26, 2024

5.0

Dr Courtsal is thorough, knowledgeable and attentive

Dec 24, 2023

5.0

Dr. Charles Courtsal goes above and beyond for his patients.

Dec 20, 2023

5.0

Dr. Courtsal is extremely knowledgeable ,so patient, easy to understand, courteous, respectful, and truly appreciates the fact that my stomach is so so sentative to any medications or even vitamins.

Dec 18, 2023

5.0

Dr. Courtsal is the best!

Dec 18, 2023

5.0

Very pleased with my check-up with Dr Charles Courtsal

Dec 16, 2023

5.0

Satisfied

Dec 16, 2023

5.0

Satisfied

Dec 16, 2023

5.0

Fantastic Dr. That is always thorough in regards to running tests to help diagnose.

Dec 16, 2023

5.0

Provider was very flexible re: visit purpose.

Dec 14, 2023

4.5

Would like to have known that my urinalysis indicated renal failure and what was eventual outcome to expect.

Dec 12, 2023

5.0

I feel lucky to be in a good practice like Olsan Medical Group

Dec 11, 2023

5.0

Dr. Courtsal is an excellent primary care provider. He is always interested in my current state of health

Dec 11, 2023

5.0

Dr. Courtsal is very compassionate and caring. I am very lucky to have him.

Dec 11, 2023

5.0

Dr. Courstal Is an excellent doctor very kind. Understands my medical issues.

Dec 11, 2023

5.0

Good. Been with him for forty years

Dec 11, 2023

5.0

I usually have a list of questions and or concerns. Dr Courtsal answers my questions and supports my interest in a healthy life style.

Dec 11, 2023

5.0

Long term relationship with my doctor. Always excellent, thorough, and enjoyable.

Dec 11, 2023

5.0

Dr. Courtsal and his staff always demonstrate the ICARE values

Dec 10, 2023

5.0

I always feel satisfied with my care after visiting my PCP

Dec 07, 2023

5.0

Dr. Courtsal is the best he listens and answers questions and answer follow up questions when I message him.

Dec 06, 2023

5.0

Dr. Courtsal is very understanding and caring.

Dec 06, 2023

5.0

Dr. Courtsal, always respectful, listens attentively. Shows concern about my well being. Very understanding.

Nov 03, 2023

5.0

Dr. Courtsal is amazing! He always listens to concerns and is available to encourage better health habits.

Oct 16, 2023

5.0

The doctor alway listens to my concerns. He is caring and compassionate.

Oct 05, 2023

5.0

I have had excellent results with MY Chart. Several text conversations with PCP

Sep 24, 2023

5.0

Excellent doctor.

Sep 24, 2023

5.0

Could not be more pleased with Services provided.

Sep 23, 2023

5.0

Outstanding care from Dr. Courtsal for many years!

Sep 23, 2023

5.0

Dr. Courtsal is the best doctor and I feel fortunate to have been under his care for decades.

Sep 22, 2023

5.0

[...]. I love my doc - I've been with him for about 27 years

Sep 21, 2023

5.0

He is always very thoughtful and concerned about my health and any questions or concerns that I may have at that time. I feel confident when I see him that I am getting the best care possible.

Sep 18, 2023

5.0

Other doctor offices could learn from this practice.

Sep 18, 2023

5.0

I love this office and its staff. They are friendly, efficient and I never have to wait a long time to see the doctor. Always on time for my appointment. I would not change a thing.

Sep 18, 2023

5.0

Dr Charles Courtsal he always comes to an appointment with a list of things we need to talk about. He personally called me the day before my scheduled appointment to let me know I had an infection and he sent a RX to my pharmacy. I find him to always be calm and always shows that he cares about me.

Sep 18, 2023

5.0

I could not ask for a better doctor than Dr. Courtsal.

Sep 17, 2023

5.0

Dr Courtsal I don't know what I would do without him he is one of best providers I have ever had

Sep 16, 2023

5.0

Dr. Courtsal is the best!!

Sep 13, 2023

[...] he was clearly caring, but needed to make referrals. Within what he could do (such as prescribing material for hypothyroid) he was 100% great.

Sep 06, 2023

5.0

I like the doctor because he knows me

Sep 03, 2023

5.0

Dr Courtsal always makes me feel like I am involved in all medical decisions regarding my care and makes me feel positive about my abilities.

Aug 27, 2023

5.0

Michele and Dr Courtsal were very professional and friendly.

Aug 27, 2023

5.0

Dr. Courtsal is an excellent, caring physician!

Aug 22, 2023

5.0

Dr Courtsal love him had him since I was 21

Aug 18, 2023

5.0

Good.

Aug 15, 2023

5.0

Dr. Courtsal is an excellent PC dr.

Aug 14, 2023

5.0

All were excellent

Aug 14, 2023

5.0

Wonderful, knowledgeable doctor. Staff is always good & pleasant to deal with.

Aug 11, 2023

5.0

I have been a patient of Dr. Courtsal for many years. He is always professional, caring and informative.

Aug 11, 2023

5.0

Always a pleasure to see Dr. Courtsal and his team.

Aug 11, 2023

5.0

Dr. Courtsal is always friendly, thorough and clear in his questions and recommendations

Jul 23, 2023

5.0

[...], I'm very satisfied.

Jul 23, 2023

5.0

I have been going to Dr Courtsal for over 25 years, he has always been caring, understanding and above all he listens. I think he is the best dr I have ever been to and am so happy that he is always there for me.

Jul 23, 2023

5.0

He is excellent.

Jul 21, 2023

5.0

He is very helpful in working with my other drs

Jul 19, 2023

5.0

Dr. Courtsal is a godsend. I would be lost without him.

Jul 16, 2023

5.0

I always have a great care from my provider.

Jul 16, 2023

5.0

Caring

Jul 15, 2023

5.0

Excellent.

Jul 13, 2023

5.0

Dr Courtsal is always a step above in providing care, my diabetes is a challenge, and he's a big help in keeping it very controlled

Jul 12, 2023

5.0

It was a good experience overall.

Jul 10, 2023

5.0

He is the most caring and thoughtful doc ever

Jul 02, 2023

5.0

Excellent Physician & care.

Jun 21, 2023

5.0

Excellent record of being pro-active and explaining.

Jun 13, 2023

5.0

Dr Courtsal always listens and understands my concerns and will offer solutios

Jun 13, 2023

5.0

Dr. Courtsal is outstanding! Great listener great follow up very timely with responses.

Jun 12, 2023

5.0

I ve always had a good experience at this office otherwise I would have found a new one

Jun 11, 2023

5.0

Dr. Courtsal is the best provider and always gives me the best care! He makes time for me when I need it, he responds to my messages on MyChart & offers the best advice to help me to feel better.

Jun 07, 2023

5.0

Our whole family sees Dr. Courtsal and we're happy to have him

Jun 07, 2023

5.0

Always knowledgeable and helpful, with a very balanced outlook. Also is forward looking to make sure I'm on schedule for immunizations, etc. Charlie is great.

May 28, 2023

5.0

Charles Courtsal is wonderful. Enjoyable, thoughtful, knowledgeable, kind, always a pleasure.

May 28, 2023

5.0

Good two way interchange on all aspects of my health and treatment possibilities. Relaxed atmosphere provided

May 24, 2023

5.0

Efficient on time office procedure. Good location

May 24, 2023

5.0

Dr. Courtsal is very caring and always listens to my concerns.

May 23, 2023

5.0

Dr Charles Courtsal is the best!!! Highly recommend to anyone!!!

May 21, 2023

5.0

Dr Courtsal is amazing

May 21, 2023

5.0

Excellent care

May 17, 2023

5.0

Best doctor ever thank god I found him

May 16, 2023

5.0

[...] I love the office

May 16, 2023

5.0

My questions were answered quickly.

May 13, 2023

5.0

I'm very pleased with my provider. He is always informed and courteous.

May 12, 2023

5.0

Dr. Courtsal has my meds balanced and managed to keep my blood pressure with in range for a very long time.

May 12, 2023

5.0

They have it just right.

May 10, 2023

5.0

Love Dr Courtsal - he has been my doctor for about 30 years. I don't know what I'll do when he retires -

May 07, 2023

Dr. Courtsal is an amazing person and the consumate professional

May 01, 2023

5.0

I wish I had gone in sooner

Apr 23, 2023

5.0

The best

Apr 23, 2023

5.0

Dr Courtsal is always very helpful and answers all my questions in a timely manner

Apr 21, 2023

5.0

I have been seeing Dr. Courtsal since the 1990's and he has always listened to me and been respectful.

Apr 16, 2023

5.0

I am always glad how effecient the office is and no long waits ever in the waiting room.

Apr 16, 2023

5.0

Dr Courtsal is best doctor I have ever had.

Apr 13, 2023

5.0

This is a great place.

Apr 07, 2023

5.0

Excellent experience

Apr 04, 2023

5.0

Dr. Courtsal always listens and has never dismissed any of my concerns. This is something I have found to be rare [...] Because Dr. Courtsal listens, we were able to identify a serious condition and take appropriate steps to remediate it.

Mar 20, 2023

5.0

Dr. Courtsal is excellent

Mar 19, 2023

4.6

Dr. Courtsal was great and very nice about answering my questions

Mar 17, 2023

5.0

Everything was fine.

Mar 16, 2023

5.0

I am lucky to have Dr. Courtsal and the Olsan medical team.

Mar 16, 2023

5.0

Dr. Courtsal is always excellent to work with. He listens, explains, and spends the time needed with you.

Mar 08, 2023

5.0

Always the best

Mar 08, 2023

5.0

Dr. Courtsal will always get a high rating from meNurse Michele is very friendly, I like her

Feb 22, 2023

4.6

Dr. Courtsal always answers my question on MyChart. I always get an answer from the doctor either morning or evening.

Feb 20, 2023

4.6

Dr. Courtsal has always on top of things been 20 yrs. I have been with Dr. Courtsal.

Feb 20, 2023

5.0

I'm very satisfied [...]

Feb 18, 2023

5.0

I always feel that I'm getting special attention when In the office which puts me at great ease.

Feb 18, 2023

5.0

Dr. Courtsal is kind and attentive. He took time to address allIf my questions and concerns. I sincerely appreciated that.

Feb 06, 2023

5.0

Dr. Courtsal is the best doctor I've ever had. I respect him and trust him with my health.in

Feb 05, 2023

4.6

[...] Dr. Chas Courtsal has been amazing internist with a great reputation on analyzing a problem & referring to the right specialist.

Jan 23, 2023

5.0

Dr. Courtsal is an awesome doctor.

Jan 19, 2023

4.6

I have known Dr, Courtsal for over 20 years.He is an ambassador for internal medicine.

Jan 09, 2023

5.0

Doctor Courtsal is very caring and genuinely takes an interest in my medical well being. I couldn't ask for a better doctor.

Jan 08, 2023

5.0

I would like to say that I completely "love" and respect Dr. Courtsal. He is a very caring, patient and smart man!!

Dec 27, 2022

5.0

Dr Courtsal is truly the best primary care dr there is!

Dec 27, 2022

5.0

Everything is good as it is

Dec 25, 2022

5.0

DrCourtsal He always is theree to help when I have a problem

Dec 25, 2022

5.0

Dr. Courtsal is a good listener, he provides help and comfort for my questions and grower concerns about aging and caring for myself and aging husband.

Dec 19, 2022

5.0

I have always found Dr. Courtsal to be proactive and caring about my health.

Dec 15, 2022

5.0

Dr. Courtsal is very kind, understanding, and patient. He spends time with me and explains things clearly.

Dec 14, 2022

5.0

Dr. Courtsal has been my doctor for many years. In fact, he's my Dad's doctor, sisters, uncle, cousins... The list goes on. I couldn't imagine a better provider. I would refer anyone to him and thank him for always going above and beyond to oversee my health.

Dec 11, 2022

5.0

[...] all was good

Dec 05, 2022

5.0

Dr. Charles Courtsal; always kind, considerate, patient and informative

Dec 05, 2022

5.0

I have been seeing Dr. Courtsal since around 1995 and have always been able to talk to him about anything. And he listens.

Nov 13, 2022

5.0

Dr. Courtsal is such a good doctor. He always helps me. In the questions, my response to phone calls were actually done on My Chart. I rarely call the office anymore.

Nov 10, 2022

5.0

DR. COURTSAL IS THE BEST PRIMARY DOCTOR I HAVE EVER HAD

Nov 09, 2022

5.0

Dr. Courtsal was very concerned with my health.

Oct 23, 2022

5.0

Dr. Charles Courtsal, he is an excellent dr, always interested in me, my family, and concerns I am having. .he is a very positive doctor, and the Uof R should be greatful for his service.

Oct 17, 2022

5.0

Dr. Charles Courtsal. Everyone at Highland Hospital where I go for emergency seems to know him and speaks very high!y of him. He's been my doctor for over 10 years and I don't want to see anyone else.

Oct 16, 2022

5.0

Dr. Charles Courtsal is superb

Oct 12, 2022

4.5

Excellent care.

Oct 10, 2022

5.0

Everything is good.

Oct 04, 2022

5.0

I always receive good care from the nursing staff and Dr. Courtsal

Oct 02, 2022

5.0

I am happy with things as they are.

Sep 21, 2022

5.0

Dr. Courtsal is wonderful! Great memory, comes in with a list of items to discuss, answers my questions and concerns, responds to MyChart messages, great follow up, etc.

Sep 15, 2022

5.0

Dr. Courtsal - Outstanding as always!

Sep 15, 2022

5.0

Dr. Courtsal is certainly an asset to URMC and should be recognized for his for his service and care for patients.

Sep 09, 2022

5.0

The Olsan Medical Group is the model office that all URMC offices should follow. The waiting room is never overcrowded and the wait time to see the doctor is usually about five minutes for Dr. Courtsal. The staff is very knowledgeable and friendly.

Sep 09, 2022

I trust my Doctor he has been very good to me over the last 30 years

Sep 02, 2022

5.0

Dr. Charles Courtsal he is the only I care to see.

Sep 01, 2022

5.0

[...] Dr. Courtsal is wonderful. The people in the office are beyond wonderful. Smart, scrupulous in their work, and wonderfully down there on the ground human.

Aug 31, 2022

5.0

[...]. Everything was great as usual.

Aug 25, 2022

5.0

Dr Charles Courtsal is amazing !!! Best doctor ever !!!

Aug 24, 2022

5.0

Dr. Courtsal is amazing. I haven't seen a doctor in over a decade, and probably wouldn't have gone at all if he hadn't taken me as a patient. He is patient & tolerant of my viewpoint. Very respect. Whatever you pay him, it's not enough.

Aug 24, 2022

5.0

[...], very satisfied with my doctor and his office.

Aug 21, 2022

5.0

I have no complaints

Aug 21, 2022

5.0

Dr. Courtsal is the exemplary model every doctor should aspire to!

Aug 19, 2022

5.0

All good!

Aug 17, 2022

5.0

Charles Courtsal is a wonderful doctor. Caring, concerned, collegial and smart.

Aug 17, 2022

5.0

Great as is

Aug 13, 2022

5.0

I have been seeing Dr, Courtsal for 27 years and he has always been respectful and helpful.

Aug 11, 2022

5.0

My doctor cortsal has always been courteous informative and shows concern for my welfare I would certainly recommend this office

Aug 06, 2022

5.0

Dr. Courtsal is always prepared for my appointments and has great empathy as well.

Jul 28, 2022

5.0

Dr. Courtsal is a wonderful doctor. He is intelligent, responsive, through, kind and professional. I highly recomment him (and have to my family & friends). The world needs more doctors like Dr. Courtsal. I am so fortunate to have him as my primary care physician.

Jul 27, 2022

5.0

The nurse that checked me into the room was extremely nice and friendly. I didn't get her name but I wish I had, she was awesome!Dr. Courtsal has been our family's doctor for many years & we're happy to have him, he's great!!

Jul 23, 2022

5.0

Dr. Courtsal of course. And the entire staff, nurses, aides, the entire bunch at Strong Hospital. Given the character of the age we live in, to run into such a fine, competent, pleasant, hardworking group of people lifts the spirit - and that also is curative.

Jul 13, 2022

5.0

Dr. Courtsal is worth driving to & from [...]

Jun 28, 2022

4.2

Dr. Courtsal always has the answers to my health issues.

Jun 26, 2022

5.0

Charles Courtsal is the best!

Jun 15, 2022

5.0

Everything was great

Jun 11, 2022

5.0

Dr Charles Courtsal ..he's knowledgeable and can communicate in language I understand. He's caring and if I have any questions about a health related issue I can write him on my chart and he gets right back to me. He's a terrific doctor.

Jun 06, 2022

5.0

Dr. Charles Courtsal - simply the best. Very caring and helpful.

Jun 05, 2022

5.0

[...] Dr. Courtsal has been my dr for over 25 years, he knows me, my meds and my health issues. So happy he is my dr.

May 25, 2022

5.0

[...] Experience was excellent.

May 19, 2022

5.0

Dr. Courtsal is on top of all my issues.

May 19, 2022

5.0

Dr. Charles Courtsal is the best doctor! His staff members are great and they help to make the visit very comfortable.

May 18, 2022

5.0

Dr. Courtsal came to the waiting room to greet me dr. explained my symptoms and treatment dr. showed genuine concern for my health.

Apr 14, 2022

5.0

[...] it was overall a positive experience

Mar 23, 2022

5.0

Doc Courtsal has always been excellent.

Mar 16, 2022

I have always felt comfortable and confident under this doctor's care - as much so with telemedicine as with in-clinic care.

Mar 13, 2022

5.0

It was just as expected. No improvement needed.

Mar 06, 2022

4.6

Excellent Physician & Practice.

Mar 04, 2022

Great experience!!

Mar 03, 2022

5.0

Doctor Charles Courtsal is a wonderful doctor.

Mar 02, 2022

5.0

I never have any problems with my experiences at this office

Feb 26, 2022

5.0

Dr Courtsal is an excellent doctor who listens and understands me and my problems.

Feb 26, 2022

5.0

Make my total body works well to my needs.

Feb 24, 2022

5.0

I have been with Dr. Courtsal for over 30 years. He has never been rude or inconsiderate. He is always attentive to my needs.

Feb 09, 2022